Outbound

Optimal productivity, streamline connectivity with outbound call center software

 

Reduce Cost Per Call and Improve Revenue in Outbound Call Center

In the world, we all demand for optimal productivity, effective connectivity, where agents always pitch the right one to enhance the sales graphs, but no one focus on the key element through which all these things will happen and the efficient way is: the outbound call center software currently using in outbound call center. With Coztel outbound call center software, business growth will on the peak level and agents enjoy the live connectivity.

Features of Coztel Outbound Call Center Software

Customizable IVR menu and prompts

In the world, we all demand for optimal productivity, effective connectivity, where agents always pitch the right one to enhance the sales graphs, but no one focus on the key element through which all these things will happen and the efficient way is: the outbound call center software currently using in outbound call center. With Coztel outbound call center software, business growth will on the peak level and agents enjoy the live connectivity.

Web-based script display

With Coztel outbound call center software, your agents know who is connected with them, name of caller, other personal information and agents get an idea, how to deal with web-based script display.

Multiple campaigns

With Coztel outbound solutions, executives and agents get the call from multiple campaigns, either they use one dialer for multiple campaign or multiple dialer for one campaign.

Easy to customize caller information

With outbound call center software, executives and agents easy to customize and change customer’s information and requirements which helps agents to check customer’s history and offer services more adequately.

Dashboard and reporting

With outbound solution, real time dashboard monitory and reporting on every initiatives and prospects of business. To well-known about agents productivity and efficiency in business with graphical reporting and numerical dashboard performance activity.

Business at the pace of growth with Coztel Outbound Call Center Software

Less cost and more productive

With cloud outbound call center software, business will enjoy the minimal cost and maximize efficiency as, dialer just connect the live calls with agents that takes less time to connect and more time to talk that enhances the business productivity and minimize the cost of business.

Customer’s retention

Business enjoy customer’s retention and less abandonment rate as they get quick response from agents and best ever calling quality helps agents to convey their message without any obstacle.

Increase business efficiency

Less physical systems cost, less investment on infrastructure of business, connected live calls with available agents and get more chances to sales pitch with Coztel outbound call center software, business will relish exceptional efficiency of sales and growth.

Integrate with CRM

Daily activity monitoring, performance base graphs of agents, graphical interface, productivity reports and sales graphs with Coztel CRM integration that helps your business to set future goals.

 

Experience New era’s Cloud Based Call Center Software

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