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Call Center
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A cloud based call center software solution to the glitches and has the magical
clicks to solve all your hurdles about your call center business.

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New Sphere Cloud Call Center Software

Nourishment to Your All Types of Call Center Business

Inbound

Customers expect quick and intelligent response from business, and want to connect with agent who is to fix their problem and provide high level of.....

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Outbound

In the world, we all demand for optimal productivity, effective connectivity, where agents always pitch the right one to.....

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Blended

The symbol of attraction is to do multi-task or someone who is able to perform double responsibility with productivity. But, in.....

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2584

NO. OF INTERACTIONS

20K

NO. OF AGENTS

186

NO. OF COUNTRIES

1600+

NO. OF CUSTOMERS

Why Choose Coztel? Call Center Software

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Hook the skies of success

To be the professional in the market you need professional services to run your business. For this purpose our professional services can lead your business confidently at the high level of market. Get high level of confidence of your customer through cheap and reliable services of CozTel. It makes you comfortable and familiar in market to touch the sky of success.

Our Valuable Clients Feeling blessed! Having connection with CozTel call center software
and embellish my business.

client2

Rom BarnesChairman & Founder, dotCom

I was in the search of a call center software which have all the dialers on one click and also give efficient productivity. Then I listen about CozTel cloud base call center software and I decide to check it out. I got perfect results and stick to it. Now I am happy to see my business growing day by day because of CozTel.

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Lise Emilie FritzboegerChairman & Founder, J-Cubee

A magic I found for my call center business is in the form of CozTel call center software. I was worried about my business because it was going in lose just in the reason of dissatisfaction of clients. Then I realize that the problem is in the dialer, I changed it to CozTel and now I am happy by looking my business towards the peak of market.

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Our Blog

Contact Center Future Trends You Need To Know For Victory
Posted By admin | 20-Apr-2018

Contact Center Future Trends You Need To Know For Victory

As businesses and contact centers set objectives and goals for 2018, it is high time to think about your customer preferences and at the same time impactful contact center future trends. Experts saw a ton of changes in the call center world in the last decade. Cloud technologies and virtual specialist’s requirement are on the […]

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How to Provide Great Customer Service _A Six-Step Guide
Posted By admin | 16-Apr-2018

How to Provide Great Customer Service? A Six-Step Guide!

Customer service doesn’t simply all of the customers who have made the purchase or seems interested, in fact, it refers to all those coming to you. It envelops the whole experience, including that of turning into a client from the initiation. To tell the truth, the way you treat a man who’s thinking about your […]

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Top Time Management Tips for Telemarketing Call Center
Posted By admin | 06-Apr-2018

Top Time Management Tips for Telemarketing Call Center

Effective time management is a success factor for telemarketing call center. While the emphasis on quality customer services and time management is increased, call center managers are encouraged to give careful consideration to time and then set up the approaches to use the available time to provide quality customer services – for instance, they need […]

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