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Cloud Based
Call Center
software

A cloud based call center software solution to the glitches and has the magical
clicks to solve all your hurdles about your call center business.

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New Sphere Cloud Call Center Software

Nourishment to Your All Types of Call Center Business

Inbound

Customers expect quick and intelligent response from business, and want to connect with agent who is to fix their problem and provide high level of.....

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Outbound

In the world, we all demand for optimal productivity, effective connectivity, where agents always pitch the right one to.....

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Blended

The symbol of attraction is to do multi-task or someone who is able to perform double responsibility with productivity. But, in.....

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2584

NO. OF INTERACTIONS

20K

NO. OF AGENTS

186

NO. OF COUNTRIES

1600+

NO. OF CUSTOMERS

Why Choose Coztel? Call Center Software

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Hook the skies of success

To be the professional in the market you need professional services to run your business. For this purpose our professional services can lead your business confidently at the high level of market. Get high level of confidence of your customer through cheap and reliable services of CozTel. It makes you comfortable and familiar in market to touch the sky of success.

Our Valuable Clients Feeling blessed! Having connection with CozTel call center software
and embellish my business.

client2

Rom BarnesChairman & Founder, dotCom

I was in the search of a call center software which have all the dialers on one click and also give efficient productivity. Then I listen about CozTel cloud base call center software and I decide to check it out. I got perfect results and stick to it. Now I am happy to see my business growing day by day because of CozTel.

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Lise Emilie FritzboegerChairman & Founder, J-Cubee

A magic I found for my call center business is in the form of CozTel call center software. I was worried about my business because it was going in lose just in the reason of dissatisfaction of clients. Then I realize that the problem is in the dialer, I changed it to CozTel and now I am happy by looking my business towards the peak of market.

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Our Blog

How-To-Jump-Start-Your-Outbound-Call-Center-In-2018
Posted By admin | 22-Jan-2018

How To Jump Start Your Outbound Call Center In 2018?

Creating a call center from scratch? Or interested in opening new outbound call center at the different location? It is the challenging and hard job. Although it is a good idea to own your business and earning profit from contact center is possible if you are able to set up it efficiently. To make sure […]

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Top-4-Call-Center-Agent-Performance-Metrics-You-Must-Never-Ignore
Posted By admin | 18-Jan-2018

Top 4 Call Center Agent Performance Metrics – You Must Never Ignore

Concentrate on these four key areas to maximize the main area which is customer satisfaction and to maintain a high performance and an efficient call center. These call center agent performance metrics are for both inbound and outbound call centers. With the help of best performing call centers and expert industry these matrices are SERVICE […]

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The-Ultimate-List-of-Skills-that-Call-Center-Agent
Posted By admin | 18-Jan-2018

The Ultimate List of Skills that Call Center Agent Need to Master

Skilled and smart call center agents ensure the success of your call center. Great customer experience not only comes with your exceptional services, it requires skilled agents for the job as well. Call center agents skills are vital as they are the people representing your brand over the phone to your clients. With the growing […]

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