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Cloud Based
Call Center
software

A cloud based call center software solution to the glitches and has the magical
clicks to solve all your hurdles about your call center business.

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New Sphere Cloud Call Center Software

Nourishment to Your All Types of Call Center Business

Inbound

Customers expect quick and intelligent response from business, and want to connect with agent who is to fix their problem and provide high level of.....

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Outbound

In the world, we all demand for optimal productivity, effective connectivity, where agents always pitch the right one to.....

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Blended

The symbol of attraction is to do multi-task or someone who is able to perform double responsibility with productivity. But, in.....

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2584

NO. OF INTERACTIONS

20K

NO. OF AGENTS

186

NO. OF COUNTRIES

1600+

NO. OF CUSTOMERS

Why Choose Coztel? Call Center Software

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Hook the skies of success

To be the professional in the market you need professional services to run your business. For this purpose our professional services can lead your business confidently at the high level of market. Get high level of confidence of your customer through cheap and reliable services of CozTel. It makes you comfortable and familiar in market to touch the sky of success.

Our Valuable Clients Feeling blessed! Having connection with CozTel call center software
and embellish my business.

client2

Rom BarnesChairman & Founder, dotCom

I was in the search of a call center software which have all the dialers on one click and also give efficient productivity. Then I listen about CozTel cloud base call center software and I decide to check it out. I got perfect results and stick to it. Now I am happy to see my business growing day by day because of CozTel.

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Lise Emilie FritzboegerChairman & Founder, J-Cubee

A magic I found for my call center business is in the form of CozTel call center software. I was worried about my business because it was going in lose just in the reason of dissatisfaction of clients. Then I realize that the problem is in the dialer, I changed it to CozTel and now I am happy by looking my business towards the peak of market.

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Our Blog

How to Become Etiquette Employee for Working Call Center
Posted By admin | 27-Sep-2018

How to Become Etiquette Employee for Working Call Center

In the beginning days of a new job, there is always a stressful time. Let it alone when a call center job. Here are lots of new names and faces to remember on your phone system. As CRM tools, knowledge management system and many more. Most significant about to deal with the customer. With while […]

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How Company Can Make Best Customer Experience Practice
Posted By admin | 27-Sep-2018

How Company Can Make Best Customer Experience Practice?

Call center and different marketing brands needs customer for their best marketing service. As customer experience plays the significant role in it. Moreover, customer experience strategies and implementation world to get their insights about CX. Also, ask them about fantastic practice to form framework for mapping the CX. Moreover, already at the top of customer […]

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Fundamentals-To-Know-About-Digital-Transformation-of-Call-Center-Pros-&-Cons
Posted By admin | 14-Sep-2018

Fundamentals To Know About Digital Transformation Call Center: Pros & Cons

Every day we pick our smart phones, to make instant contact with the person we need or desire to with! Or either we are using social media channels, communication is now very rapid. Speaking about this, this all is possible with digital transformation call center.  Advanced change is something beyond expected. To be precise, it’s […]

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